Services
InterGrupo has successfully implemented important projects for its
customers during its long trajectory. These diverse projects have been tackled
by our business units in software engineering, consulting, and infrastructure
management. We believe that each one of these achievements has brought forward
our technical capacity and our ability to manage, which is why we consider
important to provide a glimpse into these case studies:
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Corfinsura Financial Portal Definición e implementación del portal financiero más exitoso de Colombia (www.corfinsura.com), el cual además de presentar una gran cantidad de información de interés económico y financiero, como sus cotizaciones en tiempo real, presente todo un sistema transaccional para sus clientes. |
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Customer Documentation Management System for Banco de Credito Implementation of a documentation management system for customers that
makes possible the handling of all customer documents and query their
workflows. The application provides for the administration of Income
Statements, Income Certificates and Retention Certificates, Balances,
Incorporation Certificates among others. The system features cover the
areas of credit control and credit analysis and is integrated with the
bank’s operations systems. |
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Risk Management System for Derivative Products This system calculates the risk associated with the derivative products
portfolio and controls the limits that were defined on them. Risk
measurement takes into consideration: Investments, Takings, Swaps,
Forwards, Options and Cash related with the coverage of forwards and
currency options. The system allows the rapid visualization of the valuation of risks
associated with the portfolio through a centralized control panel. The
application also supports the simulation of valuation scenarios for
different products in the portfolio as well as the ability to quote them.
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Information System for Environmental and Social Management This system makes possible the observation in real time of
multinational credit operations of the CAF from an environmental and
social management perspective. This tool allows executives of the
Environmental Services Department to monitor compliance with environmental
requirements in an efficient manner. These requirements are typically
placed on borrowers that got their loans from the corporation. The
solution also incorporates a set of management reports that enables the
online evaluation of the performance of personnel in charge of social and
environmental management. Additionally he (SIGAS) system is fully
integrated with applications that support the operations of the
corporation like the Data mart and the Document Management System thus
facilitating the interaction with other areas of the organization and
making the jobs of the staff easier within the Department. |
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Contacts System The Contacts System is a solution that manages the information of all
those people and entities that the Corporation maintains communications
with. This solution allows for a standard corporate perspective over all
contacts while enabling each of the areas of the CAF to manage their own
perspective of this information according to their own
needs. |
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Credit Risk Management System -
SARC The implementation of the Credit Risk Management System (SARC) involved the concretion of many smaller achievements. It was necessary to develop and automate the mechanisms for measuring credit risk of customers through the analysis of standardized sets of information. It was also required to automatically be able to rank customers according to risk categories and establish exposure policies (credit limits), allowance policies (amounts, terms, warranties, rates, etc.), enforcement policies (early alert schemes) and provision policies among others. The end result was the recommendation of granting of credit based on credit rating. The entire information set the system accessed is centrally managed and implements many interfaces for financial data capture and methods for exposure based on observed delinquency or the possibility of a breach as well as mechanisms for the management of customers that go bankrupt.
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Credit Risk Information System - SIRC Analysis, design and implementation of an application to carry out the
credit risk evaluation of customers with regards to the company portfolio,
establishing preventive measures that address the different risk models
that the company can assume. This application also maintains the rating
criteria and qualification models and generates data that feeds them from
and to external systems. |
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Special Services Administration Automation Implementation of a workflow engine that supports Special
Administrative Services (ATMs at the customer premises, currency
transportation, forms retrieval, among others). This facility allows for
each service the operative and financial evaluation based on real costs
and on balances and transactions by the requestor as well as the input of
many alternatives proposed by the customer to evaluate if the service is
viable. |
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Electronic Document Management
CONAVI Implementation of an online Document Management Solution for the bank.
The solution covers processes from the digitalization and indexation of
documents to their storage and eventually their recovery. The new solution
allows bank personnel to access at any point in time and from virtually
anywhere documents in digital format that enable different bank processes.
This document portal was implemented over the Microsoft Sharepoint Portal
Server. |
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Automatic Credit Project COMFAMA
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Suramericana.com Implementation of a new Internet site for “Suramericana de Seguros
S.A.” (www.suramericana.com ).
This site relevant information to visitors and online services for
customers or insurance consultants. |
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eProcurement System for Auto
Parts E-Procurement system that takes the procurement process online from the
request of quotes from suppliers to their purchase coordinating the
participation of many parties like parts suppliers and repair shops
through the Internet. This project has allowed Colseguros to provide a
faster service to its customers while providing a very relevant service in
a time of crisis and reducing cost in the procurement of parts and
services. |
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National Consignation System - ISA
Analysis, design and implementation of a new versión of the National
Consignment System for the “Centro Nacional de Despacho de Interconexion
Electrica S.A.” (national electrical utility) on the .NET platform. This
system controls the scheduling of maintenance for the components that make
up the national transport system and generators. |
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Prepayment Datamart This business intelligence solution is used to analyze the usage trends
and profits margins generated by the Orbitel prepaid calling card
platform. This type of analysis involves the use of geographical variables
along with technical information and different criteria for the different
prepaid products. The solution involves the compilation of the data, the
processing and the reporting on the resulting statistics in a way that is
relevant to the prepaid calling card business. It is important to point out that special design considerations were
observed in order to accommodate the huge data sets that are created by
the calling card platform and at the same time provide an adequate
response time for end users. |
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Service Portfolio Simulator This is a product simulator that makes it possible to create, configure
select and modify products and services. The simulator is available to
Orbitel’s sales force and channel partners from the Internet. Through the
simulator Orbitel can dynamically deploy its great service offering and
present it to end customers as a generalized pricing engine so that end
users can obtain in real time a quotation that is customized to their
needs and budget. |
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VirtualExito Implementation of a virtual grocery store for “almacenes éxito” (www.virtualexito.com). This
storefront is a complete ecommerce solution for customers of the grocery
giant to purchase its products online through the Internet
site. |
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Almacenes Éxito Loyalty Program
System Analysis, design and implementation of customer and employee loyalty
systems for the grocery merchant “Almacenes Éxito”. This project delivered
among others the “éxito” loyalty points system, the employee discount
system, the customer campaign management system and other loyalty
initiatives for the retail chain. |
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Traceability of Bathroom Porcelain Products This application was designed with the objective of tracking controlling and analyzing the productivity in the bathroom porcelain business. It was necessary to find out how many parts presented excellent qualities in craftsmanship versus how many presented defects and at what points during the production life cycle the defects presented themselves. InterGrupo carried out a project within the framework of an agreement between Colceramica and the SENA to provide its factory operators with handheld terminals that allow the scanning of data from the parts that pass through each of the assembly sub processes in real time; detecting the problematic steps in the production process associated with breakages and providing a wealth of information on the productivity of factory operators. Additionally reports are generated that provide real time data on the production lifecycle (what processes are in the peak of execution and which are at a low point as well as tracking information for any one part during its lifecycle in the factory. |
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Balanced Scorecard The Microsoft Business Scorecard accelerator was implemented in the financial planning area of 3M Colombia in order to provide key metrics within the organization and to follow performance in relation to 3M objectives in Finance, Customer Service, Internal Processes and Learning. Strategic maps and scorecards were used to improve decision making at the directorate level. The new system provides fast and easy publication of results in a web environment making use of Microsoft SQL Reporting Services. |
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Methodology and Architecture Consulting
at Imbanaco Taking the Rational Unified Process (RUP) as a baseline InterGrupo
focused its consulting services offering for Imbanaco in: Improving the
software production process with the introduction of best practices in
software development, Tool selection and adoption, Evaluation of new
technologies and standards, Ensuring the success of development projects,
Modeling with UML and Guidelines for the architecture of Enterprise
Applications. |
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Corporate Intranet (Banco de
Occidente) A workflow engine was designed for the automation of credit request and vacation request processing. |
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Fundación Social – Windows and Exchange Migration The design of the migration and implementation of the first Windows
Server 2003 and Exchange 2003 Server was carried out including a migration
from Domino and network services and the consolidation of Windows and
Exchange servers. The project generated considerable operations savings to
the company since the infrastructure administration was greatly optimized
with the use of policies based on Microsoft’s Active
Directory. |
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Almacenes Éxito – Security Assessment and
Design Analysis and design of a secure environment for server platforms as well as desktops. The consulting engagement comprised the gathering of requirements, a risk assessment on security policies, infrastructure security and the administration of security configurations. The project allowed for the implementation of a methodology based process that helped Almacenes Éxito strengthen the security of their windows platform. |
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Migración de Ms-Mail 3.5 a Microsoft Exchange 2000 InterGrupo designed a messaging solution based on Exchange 2000 Server, Windows 2000 Server and Outlook 2000 in order to provide... |
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ECOPETROL – Windows and Network Services
Migration / Server Consolidation
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Microsoft Windows Platform Integration
(Éxito y Cadenalco) InterGrupo designed a solution based on Windows 2000. Active Directory Services were designed... |
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Multienlace – Windows 2003 Migration
Analysis and design of a migration strategy from Windows NT and Windows
2000 operating systems to Windows 2003. The project involved the
consolidation of network services, design of an active directory
structure, design of new Windows 2003 services, definition of new
operating system policies and the development of a lab environment to
validate all these changes. Knowledge transfer was a big part of the focus
of the engagement and this ensured an efficient resource allocation for
administration and a greater consolidation of the Windows
platform. |
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Windows NT 4.0 and Exchenge 5.5 migration to Windows 2000 and Exchange 2000 project (Suratep) A mixed team composed of Suratep and InterGrupo engineers carried out a technological refresh project while also… |
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DHL is the world leader in the international courier business, air and land transportation. DHL is also the top provider of maritime transportation and outsourced logistics. A complete set of personalized solutions makes up DHL’s offering from express mail to supply chain management.
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Hermeco is a company that produces and commercializes garments for
infants, children and young adults with an international vision. The firm
is flexible, agile and innovative and prides itself in being at the
forefront of design, technology and commercialization.
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The project consists in implementing a full transactional portal (www.valoresbancolombia.com), which provides to customers of "Valores Bancolombia" tools for monitoring of their investments and provides, in conjunction with the sales force, support the decisions investment. |